Terms And Conditions

All whole cakes and baked pastries are specially prepared by our SHATEC pastry chefs and pastry student trainees. Orders must be made three (3) working days in advance (excluding Saturdays, Sundays & Public Holidays). Online orders placed after 12.00PM will be processed on the next working day, and will be ready for delivery or pick-up on the third working day.(Example: If you place your order on Friday at 3.00PM, your order will be processed on the next Monday, and will be ready for delivery or pick-up on Wednesday onwards.)  
Please contact reservations@thesapling.sg for urgent orders.

Changes / Cancellation
Cancellation is not allowed. Please contact us at reservations@thesapling.sg for any queries regarding your order.

Exchange and Refund Policy
Once your order has been collected, it is not exchangeable or refundable. Items not picked up or received on the indicated pick-up / delivery date will be forfeited.

Payment
All prices of our products are inclusive of 7% GSTPrice and availability of whole cakes are subject to change without prior notice.

Delivery / Self-Collection
You may opt for delivery or self-collection to receive your order. Delivery @ $15 within Bukit Batok area. Additional of $10 applies for delivery outside Bukit Batok.No minimum spending is required to qualify for delivery.

For Delivery Orders: Mon-Sat | 9.00am – 12.00pm; 1.00pm – 5.00pm

For requests outside of standard delivery hours, an additional $10 is chargeable.

For Self-Collection at The Sapling, located in SHATEC: 
Mon-Thur | 11.00am – 6.00pm 
Fri-Sat | 11.00am – 6.00pm

Cake Design
Cake colour and designs are subject to slight variations.

Cake Message
Please ensure that the wordings are accurate upon placing your order. Kindly note that we will not be able to accommodate long messages due to space constraints.

Candles
Complimentary candles can be provided for every order upon request. Please indicate the number of big and small candles required in your online order.

The Sapling reserves the right to amend any of the Terms & Conditions without prior notice.